MacBook pro recall program
Are you in risk to get fire of your MacBook pro? Before you panic, let’s see what is the solution!
Apple has announced a recall for “a limited number of older generation” 15-inch MacBook Pro models due to a possible fire risk.
We guess this won’t be the first time you have read that a device can catch fire and cause harm. Although manufacturers make their products as carefully as possible and subject them to thorough testing before they are placed on the market, defects still occur. These errors can even cause fatal damage. We can’t be careful enough when we buy a new device, yet there are unexpected events that you can’t prepare for.
It is often the case that you can read the news that a certain product is at risk of a fire, and there have been recent smartphones that, for example, did not allow you to take a plane with the power on.
These are very strange things, and if you take a very good Apple product, you might expect the least to cause a fire.
In this article we will share with you some info about a certain Apple product. About this product the U.S. Consumer Product Safety Commission has received 26 reports. The reports said that the battery of the product were overheating, from the 26 case they had 5 which were minor burns case, and one report was about smoke inhalation. There were 17 reports of minor damage to nearby personal property.
Before you panic, let’s see which MacBook device was affected:
Only one MacPro model is part of the problem: MacBook Pro (Retina, 15-inch, Mid 2015). This product was sold between September 2015 and February 2017. The Apple sold about 432,000 devices in the U.S., and about 26,000 units in Canada.
What was the reaction from Apple?
Apple has announced a recall for “a limited number of older generation” 15-inch MacBook Pro models due to a possible fire risk.
How do you know if your MacBook is part of the recall program or no?
The first step what you have to do is very simple. You should look at the function row at the top of the keyboard. The affected model of MacBook Pro was the last 15-inch Apple notebook that did not feature a Touch Bar, so if you have only standard keys, you max have a model what is part of the recall program.
If you check Apple menu in the top left part, and select “About This Mac” and you see this:
“MacBook Pro (Retina, 15-inch, Mid 2015),”
then your device may be part of the recall.
In the same About this Mac menu, you’ll need to copy the serial number and enter it into the Eligibility field on Apple’s support page.
Here it is very simple, just paste the serial number and press “Submit”.
If your MacBook is eligible for repair, you have to do the following steps:
- The most important: Apple advises to immediately stop using our MacBook. It is your own safety!
- You have to find an Apple Authorized Service Provider or Retail Store, or simply contact Apple Support to organize the process for the mail-in service with the Apple Repair Center.
- As always make sure your data is safe and you have a backup.
How will Apple repair it, what is the process?
During the repair Apple makes a battery replacement for free. For this service you have nothing to pay. None of the other parts of the machine will be affected or replaced, and this is why this program doesn’t extend the standard warranty coverage of the 15-inch MacBook Pro.
Apple estimates the battery replacement process may take 1-2 weeks.
We do hope this article help you for better understanding this problem.
If you have any problem with your device, we are always here for you. Contact us and we can fix your machine!