FAQ - Quick Questions and Answers - Laptop Malta
Questions and answers in laptop and computer repair topics.
Answer: The Diagnostic is free of charge.
Answer:
First, we examine your device to discover what might be the problem. If the estimated cost of the repair less than 40 euro, we can take immediate action and we fix the problem.
If the repair costs more than 40 euro, we inform you about it and you receive a quotation from us for the repair. After that you can decide what you wish we do: repair the device or no. If you wish not to repair your device you do not have to pay for the examination. According to our policy if we don’t repair your device, you don’t have to pay anything.
Answer:
Yes, it is possible to perform express-diagnostic and repair. Therefore, we will charge an additional 50 euro for the extra service. The fee is non refundable, and will be charged even if you do not end up requesting the repair.
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Our repair team members are experienced and certificated professionals. They are able to repair any kind of laptop and computer brands and models.
Answer:
Yes we do.
We repair all kind of Apple computers such a MacBook, MacBook air, iMac, Etc...
Answer:
We have large selection of Laptop and computer parts in our stock such as: Hard drive(s), SSD(s), Memory module(s), laptops screens, chargers, and so
on.
Therefore we can provide most of the repair service within 48 hours. If we do not have the necessary parts in stock, we can get them quickly from authorized suppliers.
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The warranty we provide is 30 days for parts and 60 days for our repair services.
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Yes, as we are a second-hand and new laptop seller and repair shop, we can help you to choose your next device. Our professional team members give you all the necessary information about the device and they help you to choose the best option for you.
Answer:
You can trust us when you choose a used device from our store, as we review, maintain and make all devices available in the right quality before they are sold. Our professional sales team is highly experienced in helping customers find the laptop that best suits their needs.
In the case of a refurbished laptop our warranty period is up to 1 year.
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In our shop we have large selection of OEM laptop chargers, original power adapters for almost all types of laptops for reasonable prices.
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Many repair services we can completed in less than 48 hours. When we check your device, we will tell you what the expected repair time is.
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You don’t need to make an appointment. We welcome our clients in our shop with flexible opening hours, we are open also on Saturdays.
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It depends on how old your machine is and what you are using it for, as well as the cost of repairing the fault. Each case is different and needs to be examined individually. If it is not worth to repair we can offer a new laptop in our shop too.
If you find the same laptop as ours in Malta, with the same features but at a better price. Tell us and we'll step down that price.
Laptop Malta
Questions and answers on general and Shop topics
Answer:
We are selling refurbished laptops from all of the mayor brands with warranty.
Including, but not limited to Acer, Alienware, Apple, Asus, Compaq, Dell, Fujitsu Siemens, Gateway, HP, Lenovo, MSI, Panasonic, Samsung, Sony, Toshiba and many more. You can see all of our actual stock HERE
Answer:
Some people think of a refurbished laptop as something damaged or outdated and unusable.
The reality is that most refurbished models have absolutely nothing wrong with them! Some of them less than 1 year old.
The laptop has usually been professionally refurbished by the manufacturer or dealer to bring it as close to “like new” condition as possible.
Answer:
During the inspection process, if we find broken or faulty parts, they will be replaced to get the best outfit and performance. When we have completed the inspection and possible repair, we clean the computer inside and outside and we also perform a full data wipe and install a new operating system with the necessary drivers. After the above process, the laptop will be sold as a refurbished laptop with warranty.
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Yes, we do.
Although our shop specializes in the sale and repair of refurbished laptops and computers. We also sell a limited number of new devices.
Answer:
Yes we do.
We are selling all kind of Apple computers such a MacBook pro, MacBook air, iMac, Etc...
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Yes. We provide warranty.
The warranty period may vary depending on the product. All purchases are accompanied by a warranty form showing the actual warranty period of the product. This period is a minimum of 3 months and a maximum of 24 months.
Answer:
Yes, you can.
To certain laptops, we offer extra additional warranty for extra cost.
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Every time we sell a laptop, we include a warranty card with it. The warranty card will tell you when the warranty period started and how long warranty you have on the laptop. During this period, your laptop will have a limited warranty. You can claim the warranty when you return the laptop to our shop. We will inspect the laptop and try to repair it. If this is not possible, we will replace the laptop with a laptop of the same type or value.
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Please refer to the warranty ticket for the warranty conditions. In general, the warranty covers any hardware failure that occurs under normal use of the equipment. There is no warranty for charger failure, battery life, or any failure due to broken or liquid spillage.
Answer:
We sell OEM laptop chargers (power adapters) for most laptop brands, such as Acer, Apple, Alienware, Asus, Dell, HP, Lenovo, Sony, Toshiba ……. ETC. You can find everything from basic laptop chargers to power hungry gaming laptop chargers. You can view all our current stock here
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We currently accept only cash and REVOLUT payments.
Answer:
Unfortunately at the moment we cannot offer this service, but we are working on it.
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